This case study provides an in-depth look at the design journey of TenantViu, an application designed to display information for tenants in apartment blocks. As the UX/UI designer, I played a pivotal role in this project, which spanned two months, aimed at creating a user-friendly interface for Viu, a daughter company of All Binary. The application is intended for use on Viu's information displays, Wallpads, and is a crucial step for Viu to establish a holistic system encompassing both physical displays and accompanying software. The challenge lay in designing a system that caters to landlords, third parties, and emergency services alike.
| Project Name | TenantViu |
| Customer | Viu |
| My Role | UX/UI Designer |
| Project Duration | 2 Months |
TenantViu represented a significant milestone for Viu, enabling the creation of a comprehensive system offering both physical displays and accompanying software. This application sought to serve multiple stakeholders, including landlords, third-party service providers, and emergency services.
Our approach to this project revolved around user-centered design principles, ensuring that the interface catered to the diverse needs of landlords, third parties, and emergency services. Additionally, we kept in mind the potential for future use in a mobile application for tenant information delivery.
The primary challenge was to enhance the usability and user experience of the Mobilix application within a limited timeframe. The existing framework required refinement to meet user needs more effectively, optimize workflows, and deliver a seamless experience.
Research and Stakeholder Engagement: The project began with comprehensive research and stakeholder interviews to understand the specific needs and requirements of landlords, third parties, and emergency services. This research formed the foundation for subsequent design decisions.
Design Iterations: Based on the insights gathered from research, I initiated the design process, creating wireframes, low-fidelity prototypes, and high-fidelity mock-ups. Continuous feedback loops with stakeholders ensured that the design met the unique needs of each user group.
Future-Proof Design: To account for potential future use in a mobile application, I designed the interface with scalability in mind, ensuring it could seamlessly transition to a different platform while maintaining clarity and user-friendliness.
The TenantViu project resulted in the successful creation of a user-friendly and clear interface for displaying tenant information. The design met the expectations of Viu and has the potential for future use in a mobile application. The application paves the way for Viu to offer a holistic system that combines physical displays with software.
Adaptability: Designing with future scalability in mind is crucial, especially when projects have the potential to transition to different platforms or applications.
Stakeholder Engagement: Understanding the specific needs of diverse user groups is essential for creating a versatile and user-friendly interface.
Holistic System Design: Designing systems that encompass both physical and software components can be complex but offers valuable opportunities for integration and innovation.
To sum it up, the TenantViu project exemplified the successful creation of an adaptable interface that serves multiple user groups while laying the groundwork for Viu's holistic system vision.
